We recently contracted Steve Bagnall Homes to build our architectural designed dream home. We were living in Brisbane with the build occurring in Toogoom, so we had to choose a builder that we could communicate with, and trust, in order to be as comfortable as possible while not being able to check on things as often as we woulda have liked.
On the few occasions that issues did arise, (unforeseen complications) they were dealt with in a prompt, courteous, solution oriented manner.
We have no hesitation in recommending Steve Bagnall Homes to anyone wanting a professionally built home with honesty, trust and open communication allowing comfort with the project despite minimal site visits.
Steve has been helpful and continues to answer queries in a professional manner even though we took possession of our home sim months ago.
The outstanding professionalism, ability and service of Steve Bagnall Homes meant we were able to realise our dream home.
We have been long term Villa Owners at KingFisher Bay Resort on Fraser Island and for many years have wanted to build our “dream home” on the Island. After more than 12 months of planning we finally had a complicated design to submit to builders for quotes. Many local builders were not interested because of the difficulties with both the design and the fact that the job was on Fraser.
Steve Bagnall Homes was one of three builders who submitted a price. Our Architect suggested that we award the contract to Steve Bagnall because of his reliability, the quality of the finished product and that the quote was always close to the final cost. An additional problem was that we were based in Melbourne and only occasional visitors to the Island.
We found that everything proceeded with absolute clockwork. Steve revelled in the challenge that the design, and dealing with problems that building on an Island created. Another important factor was that any problems that were found were always presented to us with a solution by Steve. Steve also was willing to present simpler, cheaper and more practical solutions than the Architects specified even if these only resulted in a small saving compared to the overall cost. As an example we had picked a front door that was only available from interstate. Steve went to the trouble to arrange for a local craftsman to replicate the door at a one third saving in cost.
Steve, Robyn and staff always kept us informed about the progress either by email (with photos) or by phone and they were always available and willing to discuss any changes that we proposed. When we did visit to see the progress of our dream we were also impressed by his contractors and especially impressed by the high regard that they had for Steve. The quality of the job is reflected in the fact that Steve won the Wide Bay Region QMBA House of the year Award
I am happy to write this testimony about my beautiful House.
As a much older, single, female and first time builder, I had been warned of the pitfalls when building a house and employing male strangers
I employed Steve Bagnall Homes Pty Ltd in December 2010.
I found Steve, his wife Robyn and all the team members totally professional at all times.
Documentation, Costing and Progress Statements were regularly submitted.
Any changes along the way were confirmed immediately by email, so at no point could there be any misunderstanding on either side.
Not only was the immediate team professional, but the sub contractors had the same professional approach, and nothing was too much trouble.
After taking possession of the house, any minor “teething problems”, were attended to within 24 hours.
I hasten to add the “teething problems” were
- A gutter leaked in one corner – instantly repaired.
- An outside power point that had failed, maybe due to mud wasps.- replaced.
- A sensor light that didn’t work-replaced.
- A laundry tap that leaked-replaced.
My house cost was nearly $500,000.00.
I consider the above 4 to be very minor, however the attention to correct any problems was always there.
I believe that if I had a problem now, even 15 months after hand over, Steve Bagnall Homes Pty Ltd, would readily fix it.
I really enjoyed building my home, and if I ever build again, I would want to do it with Steve Bagnall.
Please feel free to contact me direct.
We purchased a beautiful water block in Dundowran Beach and needed a home to compliment the views. After talking to many builders and getting quotes we settled on Steve and Robyn Bagnall and have no regrets. His pricing was good and we stayed on budget. They started in September and even though he wouldn’t commit to us being in by Christmas we moved in on Christmas Eve.
Our build went smoothly with only small hitches, even though we had “thrown” some different designs at Steve, namely large spans of bi fold doors to capture the sea views, a hidden door and wooden feature walls, swivel integrated TV and double sided fire place. He never flinched and gave us advice and suggestions on our requirements and all went to plan.
Steve is a very professional builder, is hands on and has chosen very reliable supporting trades to compliment his build. Robyn was always helpful and answered any queries we had. They are a good team.
Thanks again guys, we love our home.
We wish to advise that we were very pleased with the standard of work and professionalism carried out by Steve Bagnall Homes when they constructed our home last year.
We would recommend their work without hesitation.
Just a quick note of thanks for building both our private residence and our house on Fraser Island.
Kirsty and I are more than happy with the results and your follow up after the hand over re minor issues, maintenance etc.
I personally appreciate the level of personal supervision and interest you have taken in the construction of both houses.
Please feel free to use my name and contact details as a reference for any prospective clients.
ARP Mackay Properties P/L
After purchasing our beachfront block of land at Dundowran Beach we engaged Steve Bagnall Homes to build our residence. We were not able to live in Hervey Bay during the build so it was important to us that I could rely on the builder to communicate timely and effectively on all matters. Both Steve and Robyn operated professionally at all times. Steve has a wealth of experience in the building industry , he was also influential on a number of building initiatives and suggestions that assisted us.
Steve engaged quality sub contractors that I was also able to communicate with if needed.
Steve would alway discuss and achieve mutual agreement for any additions and variation costs although there wasn’t many.
The finishings were of a high end quality that delivered excellent standard that we were delighted with.
Steve attended to any minor defects prior to us taking handover .
The home was constructed on time and under budget which is always a bonus.
It is now some 5 years since Steve Bagnall Homes contracted to add an Ensuite, Bathroom & Study to our home.
The workmanship has proved to be all we could ask for and your personal attention to a small problem almost 2 years afterwards was very pleasantly surprising, also the fact that you personally took the doors away, fixed the problem and delivered them back at no cost to us.
The work performed by Steve Bagnall Homes completed the house to be the one we are happy to retire in. I can say with confidence Steve Bagnall Homes is a builder who has been in the trade for many, many years and we can recommend them to anyone wanting to build a home of their dreams
M T (Theo) Jamieson
Steve Bagnall Homes completed construction of our home in December of 2003.
The home was designed in conjunction with local designer Steve Gray in response to our brief “on the beach in the bush”, & is of brick & Colorbond external finishes.
Steve Bagnall Homes was awarded the contract for construction to commence in May 2003, after an exhaustive tender process which included a number of other selected & well credentialed local building companies.
The tender process included the inspection of homes previously constructed by, but sourced independently of the tenderers, during which we spoke to the owner(s).
During construction we continued to reside interstate, & consequently relied heavily on the builder to identify & communicate any issues which might arise during construction.
I am pleased to say that there were relatively few issues which arose but where they did the issue was communicated promptly, & invariably would be accompanied by a proposed solution or alternatives by which to resolve the issue.
This contributed significantly to what was for us a pleasant & trouble free experience.
The home was completed within budget & in advance of the scheduled completion date, & save for very few minor issues arising & which were addressed promptly, has been trouble free since.
We would have no hesitation in utilizing Steve Bagnall Homes for our future construction needs.